Buying Guide

Shipping - unframed works and small framed works

Works purchased within the UK are sent using Royal Mail’s special delivery next day tracked service. We charge a flat rate of £20 for packing and posting of all unframed works and small framed works. Unframed works are packed flat, or rolled in a tube if large. You will be notified when your package is despatched and somebody will need to be home to sign for it when it is delivered.

Works purchased from outside the UK are sent using DHL or an equivalent courier; we charge a flat rate of £40 for packing and posting for works of this kind internationally. Unframed works are packed flat, or rolled in a tube if large. Please note that any import customs duties or fees are charged directly to the recipient by the courier. 

We highly recommend that you do not unpack unframed works before they reach the framer to avoid unnecessary handling.

Shipping - large framed works

There are a very small number of larger, heavier works in our online shop that we do not offer flat rates for postage and packing for. Please hit the ‘Enquire’ button and when we receive your enquiry we will reserve the work for you whilst we obtain a transportation quote based the weight of the packed work and your postal address. Collection from our south east London address can also be arranged by appointment.

Collection only option - ceramics

We do not currently offer shipping or postage for purchases of unique ceramic works due to their fragile nature. We will contact you upon receipt of your order to arrange home delivery if possible, or collection from a central London meeting point.

Returns

Please note that due to the delicate nature of the works that we sell we are unable to accept returns. If, in the very unlikely event your purchase arrives damaged, please photograph the damaged package and its contents and contact us immediately. 

Viewing appointments

Personal viewing appointments of works can be arranged in London. Please contact us to enquire. 

Payment by installment

We are sometimes able to offer payment by installment for works. Please ask us for details.

Framing & display

Works are sold unframed and framed as indicated. We are very happy to recommend framers or assist with framing wherever possible. Please contact us to discuss your requirements. 

It is recommended that all works on paper are displayed away from direct sunlight. Please ask your framer for advice regarding UV protective and non-reflective glass.